Privacy Policy

Last updated: April 13, 2026

1. Information We Collect

We collect personal information you provide when creating an account, such as your name, email address, and identification documents for verification. We also collect transaction data, device information, and usage statistics to improve our services.

2. How We Use Your Information

Your information is used to operate and maintain your account, process transactions, comply with legal obligations, prevent fraud, and communicate important updates. We do not sell your personal data to third parties.

3. Data Sharing

We may share your information with service providers who assist us in operating our platform (e.g., cloud storage, customer support). We may also disclose information when required by law or to protect our rights.

4. Data Security

We implement industry‑standard measures such as encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You may access, correct, or delete your personal information through your account settings. For additional requests, contact us at support@bitnexu.com.

6. Cookies

We use cookies to enhance your experience, analyze traffic, and remember preferences. You can manage cookie settings in your browser.

7. Changes to This Policy

We may update this policy from time to time. Continued use of our services after changes constitutes acceptance of the revised policy.

8. Contact Us

If you have questions, please contact us at support@bitnexu.com.